Transit agencies and transportation network companies (TNCs) generally play in different sandboxes, managing their operations without the complications of working together. But, in a growing number of cities, these service providers have found the allure of collaborating too powerful to resist. More than two dozen municipal governments and transit agencies have formed partnerships with TNCs to enhance mobility options.
Nearly all of the 29 past and present collaborations we explore in our new study, “Partners in Transit: A Review of Partnerships between Transportation Network Companies and Public Agencies,” are intended to allow transit operators and TNCs (predominately Lyft and Uber) to concentrate on what they do best. By using TNCs to fill gaps, offer first- and last-mile solutions, and provide certain demand-responsive services, transit providers can focus resources on modernizing top-performing routes, serving commuters, and other core strengths.