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DEPARTMENT: Operations, Centro of Oneida, Inc.

SALARY RANGE: Grade 6 - $56,623 to $69,352
Note: Starting salary is determined by evaluation of experience and qualifications for the position and will be
set at some point between the minimum and maximum of the pay scale.

JOB SUMMARY: This position is responsible for directing and supervising the overall daily activities of the Operations Department of Centro of Oneida. Position is exempt.

SAFETY DUTIES: To be aware of safety policy, procedure and protocols and to report unsafe conditions to the Senior Director of Operations and/or the Director of Security & Safety immediately. To ensure overall departmental adherence to safety policy, procedure and protocols. To ensure subordinate staff attain the necessary and proper training and education on safety standards. To coordinate these activities with the Senior Director of Operations and/or the Director of Security & Safety and report progress or deficiencies regularly.

1. Supervises and coordinates the activities of Outside Supervisors and Dispatchers in Utica and Rome.
2. Develops and assists the Director of Operations in scheduling, route planning and employee forecasting.
3. Enforces work rules in accordance with the collective bargaining agreement and CNYRTA Policies.
4. In conjunction with CNYRTA managers, this position assist in the development of operational and safety
policies for inclusion into appropriate manuals.
5. Reviews and prepares monthly progress reports for the Director of Operations.
6. Works in coordination with our Syracuse Call-A-Bus Division.
7. Works in coordination with our Service Development Department for passenger and mileage statistics.
8. Coordinates with our 19A Instructor in regards to driver training.
9. Coordinates and assists in training of employees on the computer network.
10. Acts as contact person with the CNYRTA MIS Department to evaluate the overall network including PCs
and printers.
11. Contact person with CNYRTA Service Development Department to initiate run guide process for Centro of
Oneida. (This includes Rome).
12. Acts as project coordinator for special projects at the direction of the Senior Director of Operations.
13. Provides monthly reports to the Director of Operations and Senior Director of Operations.

Education/Experience: Bachelor’s Degree preferred and/or five (5) years’ experience in a managerial role.
1. Knowledge of transit routes, equipment, and employee duties and responsibilities.
2. Knowledge of authority policies and procedures.
3. Knowledge of city streets and surrounding areas serviced by Centro.
4. Knowledge of union contracts (Utica & Rome).
5. Supervisory skills.
6. Skill in organizing and prioritizing work.
7. Skill in operating a computer.
8. CDL B with Passenger endorsement preferred.

To apply for this position please complete a Centro of Oneida In House Transfer Request Form that is available from Marie Fraccola, Administrative HR Supervisor. A current resume must also be attached to the form. For individuals not currently employed by Centro, applications must be submitted to Marie Fraccola or go onto our website at and apply! All qualified applicants are encouraged to
apply. Centro of Oneida, Inc. reserves the right to select a candidate from within or outside the Company.

Do your part. Ride responsibly. 

The public transit industry is committed to safe public transportation in every community in New York State.  As transit agencies work hard to enforce customer use of masks, NYPTA created the following print and social media pieces to be used in industry virtual and printed material. Thank you for providing safe public transportation in your communities throughout New York State. View and download these images by following this link. 

                              NYPTA Mask Transit IG 01 1               NYPTA Mask Transit IG 02 1               NYPTA Mask Transit IG 03 1



 NYPTA Covid-19 Recovery and Restoration Task Force Report TaskForceCover

The Covid-19 pandemic has impacted countries around the world and communities throughout our state and nation. Identification of the virus in New York State in early March, and the resulting stay at home orders and business closings, had an immediate and significant impact on New York’s transit systems.

In late April NYPTA created a task force to quickly develop principles, guidelines and best practices to help guide the recovery and restoration of transit service as the economy reopens. The task force was composed of representatives from various sizes and types of transit systems across New York State. Three groups were created to identify the issues and assemble the actions:

- Service planning

- Transit operations

- Small city and rural transit

The result of the task force was a report that presents the near-term principles and guidelines identified by these experts that can inform and assist transit managers and staff over the next several months on topics ranging from planning service levels to restarting fare collection to cleaning and disinfecting vehicles.



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The Importance of Professional Associations During the Covid-19 Pandemic

NYPTA has served as a resource for our transit systems during Covid-19. It has allowed our members to share best practices, a necessity during this unprecedented crisis. It has also allowed transit systems to brainstorm and collectively look ahead to what transit could look like post-Covid-19. Please read on for the actions NYPTA has taken in response to Covid-19. You will get a snapshot of the ways NYPTA supports its members during a crisis and what it is developing for a safe and sustainable future for transit systems, and the community who rely on them. 




Department of Health Covid-19 Reopening Resources for Transit

Reopening New York Public Transportation Guidelines

These guidelines apply to all public transportation activities statewide. See “Interim COVID-19 Guidance for Public Transportation” for full details.

During the COVID-19 public health emergency, all owners/operators of public transportation services and riders should stay up to date with any changes to state and federal requirements related to public transportation entities and incorporate those changes into their operations. This guidance is not intended to replace any existing applicable local, state, and federal laws, regulations, and standards.


Interim COVID-19 Guidance for Public Transportation

This Interim Guidance for Public Transportation Activities during the COVID-19 Public Health Emergency  was created to provide owners/operators of public transportation and their employees, contractors, and Riders with precautions to help protect against the spread of COVID-19.


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New Yorkers for Better Public Transit is a coalition of people from all corners of the state, representing a variety of interests, who want to see greater investment in New York’s public transit systems.

Learn More

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& Policy

NYPTA and its members actively support the advancement of public transportation through advocacy for investment in public transportation and promotion of legislation and policies that foster growth in accessibility.

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& Training

The Transit Training Institute is the first state-wide, not-for-profit, public transit training program in New York. Our program contains timely webinars, regional training opportunities, and a digital library of training materials, designed for transit managers, maintenance personnel, drivers, HR managers, IT staff, and other transit professionals.

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Tuesday Transit News is a weekly eNewsletter of information from New York transit systems. Delivered to your inbox every Tuesday morning, Tuesday Transit News is a must-read for anyone with a passion for New York State's transportation infrastructure.

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Every $1 billion
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